Privacy Policy
1. Introduction
Today's business world is largely dependent on data and the information that is derived from that data.
Data is critical for businesses that process that information to provide services and products to their customers. From a corporate context, in a company - from the top executive level right down to the operational level - just about everyone relies heavily on information.
In a complex environment where so much depends on the data that businesses collect and process, protecting that information becomes increasingly important.
2. Scope of this Privacy Policy
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy
We respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. Services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. This Privacy Policy Statement applies exclusively to Avow solutions Inc.
3. Information we Collect
Personal Information
During the Registration Process for creating a user account, we request for your name and email address. You will also be asked to choose a unique username and a password, which will be used solely for the purpose of providing access to your user account. Your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement.
We will have access to third party personal information provided by you as part of using this Software Services such as contacts in your Software Mail account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to Avow solutions Inc and solely as part and parcel of your use of our Software Services. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver a onetime email.
4. Usage Details
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the Software Services and to help us provide you the best possible service.
5. Contents of your User Account
We store and maintain files, documents, to-do lists, emails and other data stored in your user account at our facilities in the United States. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of Avow Solutions Inc except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services. We also do not scan the contents of your user account for serving targeted advertisements.
6. Payment Information
In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Credit Card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy Statement.
7. Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website. We link this automatically collected data to other information we collect about you.
8. Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our Software Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in our Website, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website.
9. Links from our website
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourself of the Privacy Policy Statement of other websites.
10. Testimonials
When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us.
11. Communications
We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
Purposes for which we may process your information
We may process personal information for the following purposes: providing the Services to you; communicating with you; providing advertising to you on the Services and Channels; marketing our services and offerings to current and prospective customers; managing our IT systems; financial management; conducting surveys; ensuring the security of our systems; conducting investigations where necessary; compliance with applicable law; and improving our Services.
12. The specific purposes for which we use information we collect about you are:
To deliver advertising: Providing advertising based on your interests and interactions with the site, including using your personal information to serve you the most relevant advertisements.
For safety and security.This includes to prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce our Terms & Conditions.
For research and development. We are always looking for ways to make our content and services smarter, faster, secure, and useful to you. This includes information about pages you interact with on our site and actions you take on these pages.
To communicate with you about our services. We use your contact information to resolve problems with the site, services, applications or tools, or for other purposes authorized by law.
To communicate with you about similar services.We use your contact information to deliver marketing messages relevant to those Services which you use on the Site. This includes marketing from our partners, service updates, and promotional offers based on your communication preferences and in compliance with applicable regulations.
To provide you with targeted advertising. We use remarketing to advertise across the Internet. Remarketing will display adverts that have been tailored to you based on what parts of our website you have visited. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN).
To protect our legitimate business interests and legal rights. We will disclose such information about you to government or law enforcement officials or private parties where obligatory or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our property and rights or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity. Where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
To set up and maintain your account:We do all other things required for providing our services, such as enabling collaboration, providing website and email hosting, and backing up and restoring your data;
With your consent:We use information about you where you have given us consent to do so for a specific purpose not listed above.
13. HOW WE SHARE YOUR PERSONAL DATA
We will not sell, rent, lease or otherwise provide your personal data to others, except in order to provide you with the products and services you request and as further described below, or with your permission or as required by applicable law.
We may disclose your personal information to other entities for legitimate business purposes (including operating the Services, and providing services to you), in accordance with applicable law. In addition, we may disclose your personal information
Third-Party Sites via Links:The site may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
Software Vendors, Consultants and Providers of Services:For some of our Services, we may make some personal information available to certain customers including software vendors, consultants and other providers of services. This may include contact information, information relating to activity on the site and information relating to their software needs.
Service Providers:We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under instruction from us, including abiding by policies and procedures designed to protect your information.
Legal and Regulatory Authorities: Upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
Providers of Third-Party Widgets.This includes the Twitter “Tweet” link and any other widgets and features that may collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.
A Third Party Acquirer:We may sell, transfer or otherwise share some or all of our assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. In such an event, your personal information will continue to be processed in accordance with this Privacy Policy.
14. How we transfer information we collect internationally
Because of the international nature of our business, we may need to transfer your personal information to third parties in connection with the purposes set out in this Policy. For this reason, we may transfer your personal information to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.
Transfers of data outside the European Economic Area are subject to special rules under the Data Protection Legislation. You can find information in this regard at the European Commission’s website.
In particular, we transfer personal information to the United States and process it there. However, we will endeavor to secure a protection of your personal information at any time and any place which is comparable to the standard of protection granted under the terms of this Privacy Policy.
15. We do that by ensuring
The country where we transfer your data has been deemed to provide an adequate level of protection for personal data by the European Commission (which also covers transfers of data to US businesses who subscribe to the EU-US Privacy Shield; or
We have a written contract in place with the third party which incorporates standard international data transfer provisions approved by the European Commission.
If none of the above is possible, or would require disproportionate effort, we will ask for your specific consent before transferring your details outside the EEA.
What is the lawful basis for processing personal information?
We may Process your personal information where: you have given your consent; the Processing is necessary for a contract between you and us; the Processing is required by applicable law; the Processing is necessary to protect the vital interests of any individual; or where we have a valid legitimate interest in the Processing.
In Processing your personal information in connection with the purposes set out in this Policy, we may rely on one or more of the following legal bases, depending on the circumstances:
Consent:We may Process your personal information where we have obtained your prior, express consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way);
Contractual necessity:We may Process your personal information where the Processing is necessary in to fulfill a contract that you may enter into with us;
Compliance with applicable law:We may Process your personal information where the Processing is required by applicable law;
Vital interests:We may Process your personal information where the Processing is necessary to protect the vital interests of any individual; or
Legitimate interests:We may Process your personal information where we have a legitimate interest in carrying out the Processing for the purpose of managing, operating or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.
GDPR and legal bases for processing (for EEA users):If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
- We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as to market and promote the Services or similar services and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.
As described above, we have identified our lead generation services and how we market our business to our current and prospective customers as having a legitimate interest.
16. How do we store and secure the information we collect
We apply technical, administrative and organizational security measures to protect the data we collect against accidental or unlawful destruction and loss, alteration,unauthorized disclosure or access.
17. Information storage and security
We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. We will respond to requests about this within a reasonable timeframe.
18. How long we retain information
We take every reasonable step to ensure that your personal information is only retained for as long as they are needed.
Personal information is retained for marketing purposes until you opt-out of communications or you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
19. How you can access and control your information
You may review, update, correct or delete you personal information by contacting us at [email protected]
If you are an EU resident you have a number of rights under the GDPR. We further explain these rights, and your other rights, below.
Right of access:You have the right at any time to ask us for a copy of the personal information that we hold about you, and to check that we are lawfully processing it.
Right of rectification: If personal information that we hold about you is not accurate or is out of date and requires amendment or correction you have a right to have the data rectified or completed.
Right of erasure:In certain circumstances, you have the right to request that personal information we hold about you is erased (e.g. if the information is no longer necessary for the purposes for which it was collected or processed).
Right to object to or restrict processing:In certain circumstances, you have the right to object to our processing of your personal information. For example, if we are processing your information on the basis of our legitimate interests, and there are no compelling legitimate grounds for our processing which override your rights and interests.
Right of data portability:In certain instances, you have a right to receive any personal information that we hold about you in a structured, commonly used and machine- readable format.
Right to withdraw consent:In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. You can exercise this right by emailing [email protected] where your request will be processed within 30 days.
Right to make a complaint with the data protection authority.If you have a concern about our privacy practices, including the way we handle your personal data, you can report it to the data protection authority that is authorized to hear those concerns.
20. Opt out of communications
We also use your personal information to contact you with email newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive these emails please use the unsubscribe link provided in the emails. Alternatively, please email your remote request to the customer support team.
21. Deleting your information
You can remove information about you from within the service, this includes the information within your member profile and information within your equipment listings. If you would like to request the deletion of further information, please contact our customer support and we will process your request within the time frame.
22. Changes to our Privacy Policy
This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email or by means of a notice on the site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
23. How you can contact us
If you have any comments, questions or concerns about any of the information in this Policy, or any other issues relating to the Processing of personal information carried out by us, or on our behalf, please contact: 8889781292